Terms & Conditions

Welcome to XMEX Clothing

Welcome to XMEX Clothing. By accessing or using our website (www.xmexclothing.com), you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our website.

2. About XMEX

XMEX is a premium Indian plus-size fashion brand specializing in clothing designed specifically for plus-size men and women. Our garments are engineered using actual body measurements to provide superior comfort, fit, and style.

3. Product Information

• Product colours may vary slightly depending on individual screen settings.
• Minor variations in stitching, wash, fabric texture or finishing may occur.
• Measurements in the size guide are approximate and may vary slightly.

4. Size Guide

Size labels are not standardized across the fashion industry. We recommend selecting products using the body measurements provided in our Size Guide rather than relying solely on labels such as XL, 3XL or 7XL.

5. Pricing

• All prices are displayed in INR.
• Applicable GST is included unless otherwise specified.
• Prices may change without prior notice.

6. Orders

• Order confirmation does not constitute acceptance.
• XMEX reserves the right to accept or decline any order.
• Orders suspected of fraud or misuse may be cancelled.
• Pricing or inventory errors may result in cancellation.
• Refunds will be processed where applicable.

7. Payment

• Secure online payment gateways are used.
• Cash on Delivery (COD) is available only in eligible locations.
• XMEX never stores your card or banking information.

8. Shipping & Delivery

Estimated delivery timelines are provided for convenience only.

• Weather conditions
• Courier delays
• Public holidays
• Natural disasters
• Government restrictions
• Other circumstances beyond our control

XMEX shall not be liable for delays caused by third-party logistics providers.

9. Returns & Exchanges

Products returned must be:

• Unused
• Unwashed
• In original condition
• With all tags attached
• In original packaging

XMEX reserves the right to reject returns that do not satisfy these conditions.

10. Intellectual Property

All logos, product images, graphics, videos, product descriptions, website content and designs are the exclusive property of XMEX and protected under applicable intellectual property laws. No content may be copied or reproduced without prior written permission.

11. User Responsibilities

• Do not use the website for unlawful purposes.
• Do not submit false information.
• Do not attempt unauthorized access.
• Do not disrupt website functionality.
• Do not upload malicious software.

12. Limitation of Liability

To the maximum extent permitted by law, XMEX shall not be liable for indirect, incidental, special or consequential damages arising from website usage, product usage, delivery delays, technical issues or third-party service interruptions. Our maximum liability shall not exceed the amount paid for the purchased product.

13. Warranty Disclaimer

Except as expressly provided under applicable consumer laws, all products are sold "as available" without additional warranties of any kind.

14. Promotional Offers

• Offers cannot be combined unless specifically stated.
• Offers may be modified or withdrawn without notice.
• Minimum purchase conditions may apply.
• Offers cannot be exchanged for cash.

15. Accuracy of Information

While we strive to keep information accurate and updated, errors relating to pricing, descriptions, images or availability may occasionally occur. XMEX reserves the right to correct such errors without prior notice.

16. Privacy

Customer information is collected and processed in accordance with our Privacy Policy. We respect your privacy and never sell your personal information.

17. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts where XMEX is registered.

18. Changes to Terms

XMEX reserves the right to modify these Terms & Conditions at any time. The updated version will be published on this page. Continued use of the website constitutes acceptance of the revised terms.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our Customer Support team using the contact information available on our website.